![]() ![]() “I would love for them to reimburse my money. ![]() Shultz had paid $4,500 out of her pocket to fix the transmission. CARCHEX said that’s the amount of her monthly payments before she cancelled the policy over the transmission issue. CARCHEX said it will offer Shultz a $342 refund. Managers said the vehicle should have been towed, they claim a third-party administrator found it was a pre-existing condition, and they said the company doesn’t benefit from denying claims. The company had 63 complaints in the past year, and many were about denied claims.Īction 9 contacted CARCHEX. READ: Local children’s ranch accused of failing to keep student safeĬARCHEX is rated A-plus at the Better Business Bureau because it responds to complaints. He verified both times it was not pre-existing but they still denied the claim,” Jensen said. “They (CARCHEX) sent an adjuster here twice to look at it. Jensen said there weren’t any signs of long term damage, and in the shop’s opinion, it was not He told Todd Ulrich that they took apart the Volkswagen’s transmission and found the breakdown had just happened. Jensen is the manager at Robbie’s At Your Service. “I was flabbergasted that they declined it twice,” J.J. READ: New homebuyers charged thousands more after signing contract builder blames material shortage “They said it was a pre-existing condition, and I said it’s 11 years old, what would not be pre-existing,” Schwartz explained. She took her car to Robbie’s At Your Service and the manager discovered it needed a new transmission that the warranty should cover.īut after an inspection service hired by CARCHEX examined the car, her claim was rejected. Nearly six weeks later, Schwartz says, the car had trouble going into reverse. She bought a $3,000 policy for the CARCHEX two-year warranty. “You might want to think about an extended warranty because the car is 10 years old,” Schwartz said she was told by the shop manager. READ: Police: Sexual predator accused of killing woman, leaving her body near busy Orlando road ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |